Hair salons
Cuts, color and long chemical services booked to the right stylist for the right length of time.
- Color formulas and history on every client
- Percentage deposits that scale with long color
- Commission, hourly or both
Salon & spa software from Cloud9
Booking, payments and payroll for salons, nail studios, lash bars and spas
One app for your whole team: online booking, reminders, no-show protection, checkout, payroll and a free salon website. Made for businesses with one chair or twenty.
14 days free · No credit card · Cancel any time
Who it's for
Salon software for every chair, table and treatment bed
The same booking, checkout and payroll tools, set up the way your kind of business actually runs.
Nail studios
Fast, back-to-back bookings with the tech, chair and add-ons all on one ticket.
- Add-ons like nail art and paraffin
- A waitlist that fills cancellations
- Tips split to the right tech
Lash & brow bars
Fills on a schedule, consent forms signed before the first set, and rebooking that happens on its own.
- Signed consent and patch-test forms
- Smart rebooking reminders for fills
- Memberships for regular fills
Barbershops
Quick cuts, a busy chair and clients who book from their phone between meetings.
- Book in three taps, no app or account
- Card on file to stop no-shows
- Commission, hourly or salary payroll
Spas & estheticians
Treatments, memberships and gift cards, with intake and health forms done before the client arrives.
- Intake and health forms online
- Memberships and gift cards
- Calm, branded booking page
A bit of everything?
Full-service salons run hair, nails, lashes and spa services side by side, each with its own team, services and pay.
Sound familiar?
Running the place shouldn't take every evening
Empty chairs from no-shows
A missed appointment is income you never get back. Without a card on file or a deposit, there's nothing to stop it happening again.
Five apps and a notebook
Booking in one place, payments in another, reminders, payroll and gift cards somewhere else. The admin eats your evenings.
Fees you can't see
Card fees hide in a flat rate on a statement nobody explains. You can't tell what you're really paying, or whether a better rate exists.
Online booking
Online booking clients use any time of day
Your free salon website and booking page show your menu, your team and real-time availability. Clients pick a service, a pro and a time from their phone. No app, no password.
- Book from Instagram, Google or a text link
- Buffer time and service lengths handled for you
- Intake and consent forms sent with the confirmation
No-show protection
No-show protection with deposits and cards on file
Take a deposit when clients book online, keep a card on file for everyone, and charge your no-show fee in a couple of taps. Reminders go out automatically so fewer people forget in the first place.
- Flat or percentage deposits
- Your own cancellation window and fee
- Text and email reminders clients can confirm
Checkout & payments
Checkout, tips and payouts in one place
ShearCRM is a Cloud9 Payments product, so your software and card processing come from one company: interchange-plus pricing or a cash discount program, with same- or next-day funding.
- Tips, retail and gift cards on one ticket
- Text-to-pay links and cards on file
- Daily totals that match your bank deposit
Team & payroll
Salon payroll for commission, hourly or both
Pay each person the way you agreed: commission, hourly, hourly plus commission, whichever is higher, or salary. Staff clock in from the app, you approve the hours, and payroll is ready for QuickBooks Payroll or Gusto.
- Built-in time clock and timesheets
- Overtime and minimum-wage checks each week
- Tips and product costs on every pay stub
And the rest
More salon management features your front desk needs
Two-way texting
Answer clients from one shared inbox.
Free salon website
Six templates, your photos and your menu.
Smart rebooking
Nudges clients when they're due.
Waitlist
Fill cancellations automatically.
Gift cards & memberships
Sell online and in the salon.
Intake & consent forms
Signed online, stored on the client.
Software and card processing, one company
Most salon platforms publish one flat card rate. ShearCRM is built by Cloud9 Payments, so you can choose interchange-plus pricing or a cash discount program, with same- or next-day funding and statements you can actually read.
- Cash discount option
- 0%
- Cash discount option
- Funding
- 1 day
- Same or next business day funding
- Statement comparison
- Free
- Statement comparison
Compare
ShearCRM vs typical salon software
What you get compared with typical salon software.
| Feature | ShearCRM | Typical salon software |
|---|---|---|
| Card processing | Interchange-plus or cash discount, from Cloud9 Payments | Usually one published flat rate |
| Funding speed | Same or next business day | Often next business day; faster payouts may cost extra |
| Contracts | Month-to-month | Varies; some plans need a longer term |
| No-show protection | Deposits, cards on file, fees on every plan | Varies by plan |
| Payroll | Commission, hourly and salary, with a time clock | Often commission reports only |
| Support | Real people in Ohio, same business day | Varies; often chat or email first |
Real people
Set up with you, not left to a help center
A team in Ohio helps you set up your services, staff and booking page, and stays a phone call away once you're live.
- Same-day help from real people
- Payments and software support from the same team
- Month-to-month: stay because it works
Questions
Salon software questions, answered
Is ShearCRM only for hair salons?
No. It's built for any appointment-based beauty business: hair salons, nail studios, lash and brow bars, barbershops, spas and estheticians, from a single chair to about 20 team members.
Do my clients need to download an app?
No. Clients book from your free salon website or a booking link on any phone or computer, with no app and no account to create.
Can I keep my current card processor?
ShearCRM's checkout runs on Cloud9 Payments, so card processing comes with your software. We'll compare your current statement for free and show you what you'd pay.
How does payroll work with QuickBooks or Gusto?
ShearCRM works out each person's pay (commission, hourly, overtime, tips and deductions). You approve it, then download a file laid out for QuickBooks Payroll or Gusto, which handle taxes and paychecks.
How long does it take to get started?
Most salons are taking online bookings the same day. Add your services and team, pick a website template, and share your booking link. The first 14 days are free with no credit card.
Give your chairs, tables and beds a better week
Start your 14-day free trial. No credit card, no contract, and a real person to help you get set up.